Full payment : Rs.30,000.00/-
Installment payments : 60% + 50% of course Fee
To develop capabilities and the mind-set required to lead and manage retail banking strategic business channels as well as retail banking products and services in order to deliver customer-centric solutions and outcomes that create lifetime value for the customers whilst driving the profitability and sustainability of banks .
Module I : Introduction
Module II : Deposits and Savings products
Module III Payment and settlement systems and operational aspects
Module IV : Lending Products
Module V : Retail Banking Services
Module VI : Remittances
Module VII : Investment Banking / Wealth Management Services for retail customers
Module VIII : Private banking Services
Module IX : Retail Banking Channels
Module X : Digital Banking
Module XI : Selling Retail Banking Products, Services and Customer Relationship Management
Module XII : Overview of the legal infrastructure
Module XIIl : Recoveries and Collections
Module XIV : Way Forward and Open Forum
Sasee
: 074 016 6116 (sasee@ibsl.lk)Bank | Account No. |
---|---|
Bank of Ceylon Branch: City Office |
74728257 |
People's Bank Branch: Liberty Plaza Branch |
309 1004 5 2536729 |
Commercial Bank of Ceylon PLC Branch: Kollupitiya Branch |
1108650201 |
Hatton National Bank PLC Branch: Kollupitiya Branch |
115010128234 |
Sampath Bank PLC Branch: Head Office |
002960000652 |
National Savings Bank Branch: Head Office |
10912 01 01192 |
+94 11 2425777