{"id":10594,"date":"2023-09-01T02:38:47","date_gmt":"2023-09-01T02:38:47","guid":{"rendered":"https:\/\/gd2.earrow.net\/ibslweb\/?post_type=lp_course&p=10594"},"modified":"2026-01-13T14:23:29","modified_gmt":"2026-01-13T08:53:29","slug":"diploma-in-retail-banking","status":"publish","type":"lp_course","link":"https:\/\/www.ibsl.lk\/?lp_course=diploma-in-retail-banking","title":{"rendered":"Diploma in<\/span> Retail Banking"},"content":{"rendered":"
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Objectives<\/h3>\n

To develop capabilities and the mind-set required to lead and manage retail banking strategic business channels as well as retail banking products and services in order to deliver customer-centric solutions and outcomes that create lifetime value for the customers\u00a0 whilst driving the profitability and sustainability of banks .<\/p>\n<\/div>\n

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Course Contents<\/h3>\n

Module I\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : Introduction<\/p>\n

Module II\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : Deposits and Savings products<\/p>\n

Module III\u00a0 \u00a0 \u00a0 \u00a0: Payment and settlement systems and operational aspects<\/p>\n

Module IV\u00a0 \u00a0 \u00a0 \u00a0: Lending Products<\/p>\n

Module V \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : Retail Banking Services<\/p>\n

Module VI\u00a0 \u00a0 \u00a0 \u00a0: Remittances<\/p>\n

Module VII\u00a0 \u00a0 \u00a0 : Investment Banking \/ Wealth Management Services for retail customers<\/p>\n

Module VIII\u00a0 \u00a0 \u00a0: Private banking Services<\/p>\n

Module IX\u00a0 \u00a0 \u00a0 \u00a0: Retail Banking Channels<\/p>\n

Module X \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : Digital Banking<\/p>\n

Module XI\u00a0 \u00a0 \u00a0 \u00a0: Selling Retail Banking Products, Services and Customer Relationship Management<\/p>\n

Module XII\u00a0 \u00a0 \u00a0 : Overview of the legal infrastructure<\/p>\n

Module XIIl\u00a0 \u00a0 \u00a0: Recoveries and Collections<\/p>\n

Module XIV\u00a0 \u00a0 : Way Forward and Open Forum<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Commencement<\/b><\/h5>\n

30 May 2026 (Saturday 1.30 pm. – 5.30 pm)
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